About Us

The Ordinary serves customers in the United States with skincare products, including facial cleansers, targeted facial serums and solutions, hydrating and moisturizing care, exfoliating care, eye-area care, and facial oils. The current product listing controls availability and the model-specific details shown to shoppers.

Designed Around Everyday Care Routines

The assortment supports building cleansing, hydration, exfoliation, targeted treatment, eye-care, facial-oil, and sun-care routines only where stated by the applicable listing. Each listing and its supplied instructions define the product's actual purpose, functions, and use.

A Clearer Way to Shop

Our service standard combines useful listing information, transparent policies, Free standard shipping on every U.S. order, tracking after shipment, and accessible customer care before and after purchase.

Use, Care, and Safety

Customers should review the applicable product page and packaging for the ingredient list, directions, compatibility guidance, cautions, and other safety notices.

How to Reach the Merchant

Business name: The Ordinary

Email Support@Theoladrcvarg.shop or call 2243996656 for customer care.

Business and default return location: 416 Chew St, Allentown, PA 18102, US

The customer care desk is available Monday to Friday, 9:00 AM–5:00 PM in the store's local timezone (America/Los_Angeles).